Hanna Gancarz

Toronto, ON, Canada

Providing results, research and tools to meet Clients’ business goals, manage / develop / maintain websites that engage with viewers through rich media and sensible communication.
20 years experience in Information Technology, 7 years in Information Architecture and 4 years in Graphics, in the subjects of user experience management, web development, search engine optimization and web analytics, and customer relationship management in variety of industries.
Blog writer and well-versed all-round follower of current developments and events in web trends, technology, natural/alternative medicine, nutrition, self-development, physics, business, marketing, arts, new social media.

Achieved success through:

  • Classification of challenges, proactive problem solving and effective thorough troubleshooting
  • Identifying added value for organization (innovations and bottom line improvements)
  • Empowering individuals, mentoring and creating learning benefit
  • Clearly explaining technical issues to non-technical people
  • Taking the leadership role by assuming responsibility and being accountable

Technical knowledge:

Content Management Systems: WordPress, Joomla
Languages: HTML5&4, PHP, XHTML, CSS, jQuery, javascript, XML, ajax
Software: Adobe Web Premium Suite, including Photoshop, Illustrator, Dreamweaver etc., Open Office and MS Office, pdf, html and xml editors, QuickBooks
Process: Search Engine Optimization, Advanced Google Analytics, inbound marketing automation

Professional Experience:

Freelance Web developer / producer

– 1998 to Present (full time freelancer 2007-present)

  • Created and maintained a number of websites – WordPress, Joomla, html/css, design, search engines optimization, integration of social threads, application of forms, databases and e-commerce elements to suit business needs.
    Recent clients: Fireflow Yoga Studio, The Next Ltd., Palma’s Baskets Boutique, Brian Rice, Andrew Nisker (Take Action Films), Eric Goldman, Access People, Tim Rudkins, Wellness Technologies, Green Enterprise Ontario

  • Designed hundreds of logos and graphic design pieces for various communications, including email templates

Contract work

Website Annotator/Judge – working on the next development stage of Microsoft search engine (Bing), through their agent, Butler Hill Group – 2010

  • Providing ratings of web content for search engine queries

XML Production Assistant

– for magazines in Rogers Publishing group: Chatelaine, Canadian Business Online, Flare, Loulou, Today’s Parent – 2007 to 2009

  • Converted articles/documents to XML format

Operations Manager

– February 2007 to 2009

  • Run operations and light bookkeeping for business forms business


– 1996 to 2007

  • Headed computer operations of the organization and special events.
  • Specified and purchased hardware and software, installed and supported workstations, administered servers and Ethernet network, Internet and E-mail.
  • Managed VOIP network with a number of separate VLANs for selected business entities
  • Designed and maintained Intranet, micro websites and departmental web projects with rich media centent.
  • Administered, installed and troubleshot Netware 6 and Win 2003/2000 servers and network
  • Setup IT operations of special events, supervised volunteers.
  • Evaluated vendor proposals
  • Maintained, troubleshot and supported CRM systems on SQL, ResQ and Goldmine,
  • Automated media communications using RSS feeds for bi-lingual mass-mailings
  • Researched, evaluated and purchased broadband internet access
  • Collaborated on implementation of the .NET based web and box-office ticketing application.

During special events, attended on average by 140,000 spectators:

  • Segmented users groups on VOIP network for security and QoS
  • Setup and supported accreditation of all parties, media and volunteers,
  • Ran special billboard scoring software live during televised sessions of tournament,
  • Setup and configured Internet cafes serving public Internet access to spectators,
  • Collaborated with the suppliers of wireless systems and CCTV, supported over 150 PCs,
  • Performed mass mailings of marketing materials, including newsletters,
  • Supported pre-event call centre, event box office and media centre operations,
  • Established wireless networking for a distant sales group.

Education and Certification:

Applied Computer Science, M Sc., Gdansk Technical University, Poland
Networking Certifications of Novell and Microsoft, Toronto, Canada
Certified Internet Webmaster, Internet Fundamentals, E-Commerce Practices and Strategies, Toronto, Canada

Professional Development courses:

WordPress Advanced Anthology
WordPress Essential & Advanced Training
Joomla Essential & Advanced Training
XML Essential Training
Social Media Marketing with Facebook & Twitter
Adobe: Illustrator & Photoshop Advanced Training
Designing Posters; Designing Logos; Designing Brochures; Designing Business Cards;
Hot Studio Creative Inspirations
CSS Best Practices
HTML5 Certficate Training
Building an Online Shopping cart
eCommerce Practice and Methods
Google Analytics Essential Training
Google Website Optimizer Essentials
Search Engine Optimization
Project Management
Presentations; Teamwork; Conflict Management
Microsoft Security Administration
Microsoft Exchange Server 2003
Financial Management for Non-financial Managers

Sample websites and my role in development: – all – coded – all – coded – all – coded, updated design – coded – coded – coded – all -all – all – coded – all -coded, upgraded -coded – coded, upgraded – coded – all – coded – all – coded

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